Privacy Policy

Metbox Ltd (“Metbox”, “we”, “our”, or “us”) operates the Metbox application and related services (the “Service”). This Privacy Policy explains how we collect, use, disclose, and protect user information when you use our Service.

1. Information We Collect

We may collect the following types of information:

• Account Information: Name, email address, company name, and contact details.

• Usage Data: App interactions, log data, IP address, device information, and timestamps.

• Meter and Device Data: Meter readings, sensor data, device identifiers, and related operational data.

• Third-Party Data: Information received through integrations such as Meta Platforms (Facebook Login or APIs), in accordance with their permissions.

2. How We Use Information

We use collected data to:

• Provide, operate, and maintain the Metbox platform

• Authenticate users and manage accounts

• Process and display meter readings and analytics

• Improve system performance and user experience

• Communicate service updates and support messages

• Comply with legal and regulatory requirements

3. Data Sharing and Disclosure

We do not sell personal data. We may share data only:

• With trusted service providers acting on our behalf

• When required by law or legal process

• To protect the rights, safety, or security of Metbox, our users, or others

4. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described in this policy or as required by law.

5. Data Security

We implement appropriate technical and organizational security measures to protect user data against unauthorized access, loss, or misuse.

6. User Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal data

• Restrict or object to processing

• Request data portability

7. Third-Party Platforms (Meta)

Metbox complies with Meta Platform Policies. Any data received from Meta APIs is used strictly according to this Privacy Policy and Meta’s terms.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page.

9. Contact Us

If you have questions or requests regarding this Privacy Policy, contact us at:
Email: info@metbox.com
Website: https://metbox.com